← Back to Home

Terms and Conditions

1. Services

Professional carpet and upholstery cleaning services subject to availability.

2. Appointments

  • 24-hour notice required for cancellations
  • Late cancellations may incur fees

3. Pricing

  • Prices may vary based on job scope
  • Phone estimates may change after inspection
  • Payment due upon completion

4. Customer Responsibilities

  • Provide access to service area
  • Remove fragile items
  • Inform us of special conditions
  • No furniture moving unless agreed by both parties

5. No Refund Policy

  • No refunds unless service was not provided
  • Redo available if notified within 24 hours

6. Liability

  • No responsibility for pre-existing damage
  • No guarantee all stains will be removed
  • Liability limited to service cost

7. Safety

We may refuse unsafe jobs.

8. Governing Law

State of Ohio

9. Contact

Rey's Carpet Cleaning
Phone: 513-448-7690
Email: contact@reyscleaning.com